Frequently Asked Questions

Everything you need to know about shopping at Troll and Toad Fashion.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally take 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn apparel with original tags attached. Please note that certain clearance items are final sale and cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the best fit.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Are your materials ethically sourced?

At Troll and Toad, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly fabrics whenever possible.